Occupational Therapy New Zealand Whakaora Ngangahau Aotearoa - COVID-19 — Levels 2 and 2.5 - Occupational Therapy New Zealand Whakaora Ngangahau Aotearoa
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COVID-19 — Levels 2 and 2.5

All of New Zealand is currently at Covid-19 Level 2, although there are still extra restrictions for Aucklanders, referred to as “Level 2.5”. Here are some guidelines to assist you to operate your occupational therapy practice safely and as efficiently as possible:

What’s new


The maximum number of gatherings is 100 outside of the Auckland region. In the Auckland region, social gatherings can have a maximum of 10 people. Social gatherings do not include customers in a store or visits to public and event venues. For those in the Auckland region, Funerals and tangihanga may have up to 50 people, and have to meet other conditions set by the Ministry of Health.

Contact Tracing

You should still be keeping records of all face-to-face interactions with clients. However, it is now mandatory for all businesses that are visited by clients (including self-employed occupational therapists working from home), to display a QR code poster for the NZ COVID Tracer app.  You can generate the posters for free here: https://qrform.tracing.covid19.govt.nz/. You should also have a manual pen and paper register for those visitors who do not have access to the NZ COVID Tracer app.

Use of Masks

Masks are now compulsory on any form of public transport, including buses, trains and air flights. Although masks are not mandatory for passengers in taxis/ubers, it is now mandatory for the driver.


Guidelines for Occupational Therapists in NZ:

The rest of the country is now at Alert Level 2 until further notice. This means you can continue to provide care if you can do so safely, following COVID-19 guidelines. The use of telehealth is still encouraged, where possible.


For all practitioners:

Infection Screening

Screening of clients and others prior to face-to-face interaction should occur. Check that staff, clients or visitors do not have acute respiratory symptoms (cough, fever, sore throat or running nose), and within the 14 days before illness onset:

  • have not had contact with anyone who has been overseas
  • have not had close contact with anyone with confirmed (or probable) COVID-19

It is critical that you continue to encourage all patients presenting with symptoms consistent with COVID-19 to be tested.


Infection control and PPE

Follow good infection prevention control measures

  • Practise good hand hygiene
  • Practise cough/sneeze etiquette
  • Practise physical distancing, including in waiting and other common areas (2 meters).
  • Vigilant cleaning, particularly for high use surfaces such as door handles and handrails


PPE should be used in accordance with the Ministry of Health guidelines. Practitioners should be aware of how to use PPE safely, including donning, doffing and disposal.



The COVID-19 Health and Disability System Response Plan (p.12) states these populations are the priority for proactive response by the health system:

  • Tangata whenua
  • Pacific peoples in New Zealand
  • Older people, especially those over 70 years
  • People with long-term health conditions
  • People with disabilities
  • People with mental health conditions
  • People living in residential facilities (e.g., aged residential care facilities, hostels, university accommodation or Department of Corrections facilities)
  • Refugees and migrant community members


Keeping safe during the pandemic

Practitioners who have symptoms of COVID-19 should be tested and stay at home. Practitioners should also be aware of how to keep their whanau safe when working during the pandemic.

Other Resources

  • The MoH Āwhina App may be downloaded free by Practitioners. The app provides access to the latest information about COVID-19 relevant to the Health and Disability sector.
  • Ministry of Health COVID-19 information page provides information for Health providers.
  • The COVID-19 website also has links to other relevant NZ information.
  • Te Rōpū Whakakaupapa Urutā COVID-19 Advice for Māori including Health Practitioners.
  • COVID-19 resources maintained by the Occupational Therapy Board of New Zealand